Thank you for shopping at Chandini Products!
We are committed to providing you with a seamless, fast, and secure delivery experience for our homemade, hygienic, and authentic grocery products.
Please review the following shipping policy to understand how we manage orders across India.
1. Shipping Locations
We currently ship to all major cities and towns across India.
If you’re unsure whether we deliver to your location, feel free to contact our customer support:
📧 Email: chandiniproducts.info@gmail.com
📞 Call: +91 86882 74868
2. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next working day.
- During peak times (festivals or promotions), processing may take slightly longer.
3. Shipping Methods
We partner with trusted courier services to ensure timely and safe deliveries.
Shipping methods may vary depending on your location, order weight, and delivery partner availability.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
4. Shipping Charges
- Free Shipping: Orders above ₹499
- Standard Shipping Fee: ₹49 for orders below ₹499
- Shipping charges (if applicable) will be clearly displayed at checkout based on your delivery address and order size.
5. Estimated Delivery Timeframes
- Metro Cities: 3–5 business days
- Non-Metro Cities/Towns: 5–10 business days
Note: Delivery times are approximate and may vary due to factors such as remote locations, weather conditions, strikes, courier delays, or national holidays.
6. Order Tracking
Once your order is shipped, we’ll send you a tracking link via email.
You can use this link to check your order status directly on the courier’s tracking portal.
7. Damaged or Lost Shipments
In the rare case of:
- Damaged Packaging or Product
- Incorrect Items
- Lost or Undelivered Orders
Please contact us within 24 hours of receiving your order, along with supporting photos if applicable. We will investigate and work with you to resolve the issue promptly.
📧 Support Email: chandiniproducts.info@gmail.com
8. Contact Us
If you have any questions, concerns, or need help with your order:
📞 Call Us: +91 86882 74868
📧 Email Us: chandiniproducts.info@gmail.com
🌐 Website: https://chandiniproducts.in
Our friendly team is here to assist you!
Thank you for choosing Chandini Products – where every ingredient is made with love and delivered with care 💛