Disclaimer
In case of any discrepancy or conflict between a translated version and the English version of this policy, the English version will take precedence.
We value the trust you place in Chandini Products and are committed to protecting your privacy and ensuring secure transactions. This Privacy Policy outlines how Chandini Products and its affiliates (“we”, “our”, “us”) collect, use, share, and process your personal data through our platform:
- Website: https://chandiniproducts.in
- Mobile Application
- Mobile Website (m-site)
This platform operates within India only. By accessing or using our platform, submitting information, or purchasing our products, you agree to be bound by this Privacy Policy, our Terms & Conditions, and applicable product/service terms. If you do not agree, please do not use our platform.
1. Collection of Your Information
We collect and store the information you voluntarily provide, including:
- Your name, phone number, email address, delivery address
- Payment details (card/UPI, etc.) – securely processed via payment gateways
- IP address, browser data, browsing behavior
- Feedback, reviews, communication records
- Account and order history
- Device information and location (when applicable)
Some features require registration; certain data is mandatory, while others are optional.
We may track your usage behavior (e.g., what pages you visit, how you navigate) to improve our service and analyze user trends. Data may be compiled in aggregate for internal analysis.
2. Use of Your Information
Your information is used to:
- Process orders and payments
- Deliver products and provide service updates
- Offer personalized deals and promotions
- Assist with customer support and refunds
- Improve website performance and user experience
- Prevent fraud and ensure safety
- Meet legal and regulatory requirements
- Send updates, alerts, and marketing (with opt-out options)
- Help our partners (e.g., shipping/logistics) fulfill services
3. Cookies & Tracking
We use cookies to:
- Improve user experience
- Remember your login or cart
- Track usage trends via Google Analytics
- Display relevant offers
You can choose to block or delete cookies in your browser settings, but this may affect some website functionality.
4. Sharing of Personal Data
We may share your data with:
- Trusted third parties (e.g., courier partners, payment processors)
- Law enforcement or regulators when legally required
- Marketing or analytics partners, with privacy safeguards in place
- Business partners in case of merger, acquisition, or reorganization
We do not sell or rent your personal information.
5. External Links
Our platform may contain links to other websites or services. We are not responsible for their privacy practices. Please read their policies before sharing any personal data.
6. Security Measures
We employ reasonable technical and organizational safeguards including:
- SSL encryption
- Secure servers
- Role-based data access
Despite our efforts, internet transmission is not 100% secure. Users are responsible for keeping their login credentials confidential.
7. Advertising
We use third-party ad platforms to serve relevant ads. These may use anonymized data (not including personal identifiers like your name, phone, or email). You can opt out of personalized ads through your device settings.
8. Data Retention
We retain your personal data only as long as necessary:
- To fulfill the purpose for which it was collected
- As required by law or regulatory needs
- For legitimate business or legal interests
- In anonymized form for analysis and insights
9. Your Rights
You may:
- Access, correct, or update your personal data
- Delete optional information
- Withdraw consent for marketing at any time
- Request data deletion (subject to legal limits)
To exercise your rights, contact us at:
📧 Email: chandiniproducts.info@gmail.com
📞 Call: +91 86882 74868
Please mention “Withdrawal of Consent” in the subject line if applicable.
10. Changes to This Policy
We may revise this Privacy Policy from time to time. The latest version will always be available on this page, and major changes may be communicated via email or notices.
11. Customer Support – Contact Us
For queries, feedback, or concerns related to privacy or data usage, feel free to contact us:
📞 Call Us: +91 86882 74868
📧 Email Us: chandiniproducts.info@gmail.com
🌐 Website: https://chandiniproducts.in